At Spin88, your privacy is more than a legal obligation — it is our commitment. We are transparent about the data we collect, why it is needed, and how we safeguard it so you can play with peace of mind.
Important Note: This Privacy Policy explains in detail how Spin88 collects, uses, stores, and protects your personal information. By using our platform, you agree to the terms set out in this policy.
Scope of Application: This policy applies to all users of the Spin88 platform, including the website, iOS and Android mobile apps, and all related services we offer in Malaysia.
Six core principles that shape how Spin88 manages members' personal data.
All your personal data and financial transactions are protected by 256-bit SSL encryption. This technology ensures your information cannot be read by unauthorized parties during data transmission.
Spin88 has never and will never sell, rent, or share your personal data with third parties for marketing purposes without your consent. Your data is used only for the purposes stated in this policy.
You have the right to access, amend, or request deletion of your personal data at any time. Our team will process such requests within the stipulated timeframe in accordance with established procedures.
Your data is stored on servers protected by strict access controls and continuous monitoring. We conduct regular security audits to ensure our data storage infrastructure remains secure and up to date.
Spin88 complies with all relevant data protection legislation. All data collection and processing activities are carried out in accordance with lawful and transparent legal procedures, giving you robust protection.
Whenever we make significant changes to this Privacy Policy, you will be notified in advance via email or an in-platform notification. We believe transparency is the foundation of a strong trust between us and our members.
To provide you with a safe, responsible, and personalized service, spin88 collects several categories of personal information. We only collect data that is strictly necessary and nothing beyond that.
Identity Information:
Contact Information:
Financial Information:
Technical Information:
Spin88 collects your personal information through several different channels, depending on your interactions with our platform:
Spin88 uses collected personal information solely for legitimate and necessary purposes. Below is a summary table explaining how your data is used:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management and verification | Identity, contact | Contractual agreements |
| Deposit & withdrawal processing | Financial, identity | Contractual agreements |
| KYC verification & anti-money laundering | Identity, financial | Legal obligations |
| Customer support & complaint resolution | Contact, account activity | Contractual agreements |
| Platform security & fraud prevention | Technical, identity | Legitimate interests |
| Marketing communications (with consent) | Contact, preferences | User consent |
| Platform analytics & improvement | Technical, usage | Legitimate interests |
We will not use your data for any other purpose without notifying you in advance and, where required, obtaining your consent.
Spin88 does not sell your personal data. However, in certain limited situations, we may share your data with the following parties:
All third parties that receive your data are required to uphold the same high data protection standards that we apply ourselves. We do not permit them to use your data for their own marketing purposes.
Protecting your personal data is spin88's highest priority. We continually invest in the latest security technologies and procedures to keep your data safe at all times.
Key security measures we implement include:
While we take all reasonable precautions, no online system can guarantee 100% security. You also play an important role by keeping your password and account login details confidential.
Spin88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
Types of Cookies We Use:
You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect platform functionality.
You have full control over your personal data. Spin88 respects and facilitates the exercise of the following rights:
Request a copy of all personal data we hold about you.
Easily correct any inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured format for transfer to another platform.
Restrict the processing of your data in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact our support team via live chat, available 24 hours a day, 7 days a week. We will process your request within the timeframe set by our internal procedures.
Spin88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as your account remains active and we have a legal obligation to do so.
When the retention period expires or you request data deletion, we will securely delete or anonymise your data using industry-recognised procedures. Anonymised data can no longer be linked to you personally.
The spin88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we discover that we have collected personal data from an individual under the age of 18, we will take immediate action to delete that data and terminate the relevant account. If you believe your child has registered a spin88 account, please contact us immediately so we can take the appropriate action.
The spin88 platform may contain links to third-party websites or services from time to time. Our Privacy Policy does not apply to those third-party websites or services. We encourage you to read the privacy policy of any third-party website you visit.
Spin88 is not responsible for the privacy practices or content of third-party websites. Links to such websites are provided for your convenience only and do not imply that we endorse or support their content or practices.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist through the following channels:
We take every privacy-related complaint seriously and are committed to resolving each one fairly and promptly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant regulatory authority.
This Privacy Policy forms part of your overall agreement with Spin88 and should be read together with Terms and Conditions us. Thank you for trusting spin88 with your personal information — a trust we safeguard wholeheartedly.